FAQ's - Bcineet

How do I subscribe to Bcineet?

Login to Bcineet Click Register now Enter your details Select the Plan of your choice Enter the promo code if you have any Select your preferred payment method. Complete the payment process and Your subscription will be activated

What are the subscription plans offered in Bcineet?

Users can opt for one of the three plans: Premium, Gold, Gold +. You may check the plans and subscribe.

Can I access Bcineet services outside India?

Yes, you can access Bcineet services outside India. Below are the plans available: GOLD, GOLD + You may check the plans and subscribe.

What are the different payment methods for Bcineet?

In India, You can make payments via Credit Cards, Debit Cards, Netbanking, UPI(PhonePe, Google Pay, BHIM, Paytm etc.), Wallets(Paytm, PhonePe etc.). International Subscribers may make a payment through Paypal, Credit Cards, Debit Cards, Razor pay.

Can I reverse a charge that I made by mistake?

We advise you to be careful during the subscription and payment process. Once payment is successful, it cannot be reversed as per our refund policy.

Can I get a refund once I cancel my subsciption?

Cancelling a subscription does not process any refund. It deactivates any further Auto-Renewal. As Bcineet does not process refunds, you would still have access to content until your current subscription period lapses.

How do I resolve if my transaction has failed and the money got deducted from my bank account?

Sometimes, the payments made may get delayed by an hour due to issues with payment gateways. We request your patience for the time being. If the payment still doesn't reflect we request you to write to admin@bcineet.com.

I found charges by Bcineet that I did not authorize. What should I do?

Please contact admin@bcineet.com in case you find any unauthorized transactions in your account. We also suggest you contact your respective bank for the charges.

How do I use a promo code?

Login to your account. Click on Register now in the Menu. Enter your details. Enter the promo code under "Enter Refer Code" to avail the offer

Bcineet - what is it about?

Bcineet is an entertainment app with a curated catalogue of all languages. It is packed with the latest and classic movies, mini movies and original web series unique to the platform. You can watch it anytime with unlimited access to subscribing to the platform. Get Bcineet app now.

How many devices can a user log in from a single account and play content simultaneously?

Users can log in up to 4 devices using a single account and play 1 stream simultaneously.

How do I reset/recover my password if I have forgotten it?

Use the "Forgot Password" option available on the app and website while logigng in. If you have logged in using GOOGLE/FACEBOOK, please contact us at admin@bcineet.com for assistance.

I am not able to access my account. Please help.

Please check if you are using your registered email address or mobile number to log in. Also, make sure you are using the correct password. If you cannot log in, try changing your password by following the instructions here. If you are registered using your Facebook or Google, make sure you log in using the same ID. If you are still not able to log in, please contact us at admin@bcineet.com and we'll help you resolve your query.

What content I can watch on Bcineet?

In Bcineet, you can watch the latest and classic movies, mini movies, original web series unique to the platform.

How do I search for a show or movie on Bcineet?

You can follow the below steps to search for a content on Bcineet: Android/iOS App: Open Bcineet app Click on Search icon at the bottom of the screen Enter the content title and select the preferred content from the search results Web Browser/ Mobile Browser: Open www.bcineet.com Click on Search icon in the top right. Enter the content title and select the preferred content from the search results TV: Open Bcineet app Click on Search icon in the menu on the left side of the screen. Enter the content title and select the preferred content from the search results

Are all the videos on aha in HD?

Yes, all the videos are in HD

Are subtitles available on all the Bcineet content?

We have subtitles available with most of our content. You can check the availability of subtitles of a content if you see the Subtitles option in the player while streaming.

How do I turn on/off subtitles?

Below are the steps to turn on the subtitles: Click on the video you wish to watch. Click on Subtitles option located at the bottom of the player. Select your preffered language to turn on the subtitles or select Off to turn off the subtitles.

Can I watch the content on Bcineet offline?

No, you can't download the content .

What is the video streaming quality for available plans?

Video quality while streaming content will be HD for Basic, Premium, Gold plan users. Gold+ users will be able to enjoy 4K content, if the content is available on 4K. NOTE: Not all contents are available in 4K. Users will be able to stream 4K content only in supported TVs.

How to identify if the content is available is in 4K and 5.1/Dolby 5.1?

When you click on content, If the 4K/5.1/Dolby 5.1 tag is available on the top of the content, then the content can be streamed in respective video and audio qualities provided the hardware is compatible.

What is Kid's Profile?

Bcineet makes sure that only age-appropriate TV shows and movies (with maturity rating 7 and under) are visible in Kids profile. Search results and search suggestions will also be filtered.

Frequently Asked Questions